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Tech Support gets certified again
A substantial amount of effort goes into achieving this certification. The benefit, of course, is that all the work that is done for the certification directly translates into additional quality to our support services. This certification definitely keeps us on our toes to stay up to the latest industry practices and standards as well as keeping our own processes monitored and in-line. The auditor stated that he was impressed with the extent and maturity of our support offerings and processes especially for a company our size. Congratulations to Rob and his entire team - especially Jana and Ross here in AP !
Paul Ramsbottom's blog | login or register to post comments
:: Customer Care | Excellence | Normal
Submitted by Paul Ramsbottom on 23 April 2007 - 4:42am |
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