Inside ASI-AP

Porter's 5 forces model - http://en.wikipedia.org/wiki/Porter_5_forces_analysis and http://www.quickmba.com/strategy/porter.shtml

Australian Business Excellence Framework - http://www.saiglobal.com/ProfessionalServices/BusinessExcellence/ABEFram...

Baldrige National Quality Program - http://baldrige.nist.gov/

Deming on Wikipedia - http://en.wikipedia.org/wiki/W._Edwards_Deming