These are the combined items from the luncheons on what keeps people awake at night. Each attendee was asked to fill out a form listing up to 3 things. They are meant to be related to iMIS (or existing database system if they were not iMIS users). We told attendees this information would not be shared so please be respectful about sharing who said what.
FINANCE
iMIS – web integration
Inputting survey results
Data extraction
(Andrew, Taxpayers)
The amount of manual processing of membership and event registrations
Billing members on account
Integration of databases
(Ivars, REIV)
Credit Card processing
Peoples lack of knowledge creating risk for them
(Bruce, iServices)
Coping with changes and increased demand for management information
Integrity and accuracy of data
Staff
(Ian, ANZCA)
Speed and processing time in peak periods
Customisation of special requirements for meeting demands and changes of customers - internal and external
Volume of transactions
(Chris, FFV)
Internal application (iMIS) ownership
Ongoing internal training
Quality of data input
(John, VECCI)
Getting our website working so it utilises the best features of iMIS
Developing a new up-to-date website that is of max benefit to our org and the members
(Chris, NESA)
Data Security
Sharing data across networks
Meeting different user needs
(James, Trust for Nature)
Donor analysis and reporting
Member analysis and reporting
(Tony, Diabetes Vic)
Process flows and implications to the financial modules
Thorough training from supplier and for staff
Reports reports reports
(Su Ling, AHRI)
Producing useful reports quickly for decision making and analysis
How to be more productive or staff to be more efficient
(Charlene Loo, AHRI)
Attache's limited reporting functionality
(Damian, ANZCA)
Multi currency
Data searches – ad hoc
(Damian, ANZCA)
Membership numbers
Financial inability
(Michael, LIV)
Logging a query with iMIS
Deleting errors after an import has been completed
(Mouna, Civil Air)
De-duping database entries of subscribers
Survey reporting required by various organisations
Reconciliations
(Sam, MSO)
Integration of iMIS and Navision
Getting data out of iMIS
(Rod, Bus Vic)
Donation Management
Residential category management
(Bernard, Bass Care)
Critical organisation system based on old code with one expert to manage
Increasing technology costs
Lack of talent pool for specialised roles
(Gerard, Plan International)
Integration with Quickbooks
Customisation of iMIS
Integration with other accounting package. Is QB the best solution to work with iMIS?
(Leearne, Speech Pathology)
Work I have to do the next day
(Jennifer, RANZCP)
Events Module not fulfilling user expectations
Having one system for AR, membership and other finance
Charging backs
(Paul, RACS)
Open Alms throughput
Limitations and functionality with OA
(Imants, Leprosy Mission)
iMIS 15
Future of systems direction
Business processes
(David, CEDA)
iMIS integration with other systems i.e. MYOB
Lost data due to transfers ie party payment transfer
Cancellation/transfer records lack tracking capability – no record of who or what transferred to
(York, IPAA Vic)
Excitement of activities I am involved in
Issues at work and community
(Graham (CEO), Leprosy Mission)
CEO/EXECs
Strategic Direction
Profile
Growth – membership/profitability
(David, FMA)
Reviewing the relevance of core systems to position for future growth and member service
Delivery of e-learning services to members
(Jeremy, CPA)
Changes made to iMIS and the impact it has
Hosting issues
(Jane, Gym)
Providing enough information to our IT Group for them to make a well informed decision on our future development of iMIS
(Marcia, Gliding)
Loss of data – loss of systems
Ongoing support of system and ability to meet customer and business requirements in the future
Integration of iMIS and website = capabilities of iMIS – iBOs
(Eddie, AIM)
Data integrity
Linkages between data – analysis and profiles (sectoral)
Extending – codifying and presenting data to members
(Paul, Sth East Local Learning)
Making the association bigger and better with increased voice and profile
Getting iMIS adopted in Vic and nationally across all states
(Rob Beck, Body Corporate Mgrs)
Court matters in relation to links to ???
Database efficiency
Paul Glouster - risk
(David, Psych Board)
IP issues – locking systems
Emerging security products
Using iMIS better
(Allan, Master Locksmiths)
Translation from current database to iMIS
Relationship of iMIS to financial database
Change management and integration of multiple databases
(Elizabeth, Mental Illness)
That I might have forgotten or missed an important deadline
That I support my staff enough
That I am keeping the balls in the air and one hasn’t rolled under the couch!
(David, Camps Assoc)
Managing hordes of emails
Managing/keeping abreast of evolving technology
Juggling competing/overlapping hats
(David, Jobs Australia)
Getting staff to see full power of iMIS
Finding time to drive/explore possibilities
Keeping projects on track
(Douglas Fox, VGA)
Understanding what I know I will never understand re IT
Interface with accounting
Trying not to let IT run over the good running of the business
(John, Finsia)
IT costs
Change management
Web utilisation
(Richard Vines, ARA)
Replacing and upgrading existing systems
Better customer (internal and external) experience
(Aubrey, EMA NZ)
Data security/integrity
Ability for system to meet requested functionality (ongoing)
Ability of vendor to support and further develop the system – ongoing commitment
(Eddie, AIM Vic/Tas)
My accounts systems lack of friendliness
(Dr Evans, AATSE)
Entire IT infrastructure – server/network platform, application platform – as EMA is undergoing IT restructuring
(Tim, EMA NZ)
$$$
User satisfaction
Interfaces
(N Bibby, CFA)
Security of the system (externally)
Backups performed correctly
Ensuring sound financial procedures in place
(Wendy, Guides Victoria)
Hackers
System Failure
Staff Back Up
(Tony Greco, Taxpayers)
Stability of system
Tracking income
Tracking records
(David, PRBV)
Human Resource Information System
(A Moon, Arts Centre)
iMIS – interface with finance!! NOT
Timeliness of finance reporting
Shall I ditch iMIS – go total web based!
(Sharon, RANZCP)
Lack of central priority
Resource management system with accountabilities and tracking
(Erin, APESMA)
FUNDRAISERS
We have no systems
No coherence in knowledge management
(Stephen Torsi, Education Foundation)
Not having any sort of fundraising database at all
Keeping track of main prospects
To much to do in too many areas – memory challenge!
(Judy, ACMI)
Lack of integration between our data systems
Lack of strong search facility on database
Integrating info from Filemaker dbase into main homegrown student system
In the new position (at Trinity College from next week) – learning a new dbase system
(Alan, Scotch College)
Exporting reports
Using iMIS to record complex relationships
Using the Events module
(Lea-Anne, Bush Heritage)
Duplicates and multiple databases
Missing opportunities
Being sidetracked from fundraising and relationship management priorities by organisational rouse and low-return activities
(Rob, Botanic Gardens)
Creating reports
(Angelia, Anglicord)
Reporting – writing the right reports for what we need
Reversals of donations – without creating an outstanding balance
Data extracts/segmentation
(Ellie, Bush Heritage)
SALES/MARKETING/COMMUNICATIONS
Infrastructure
Databases
PR
(Stephen, Aust Volunteers Intl)
Security of data
Availability of systems
Disaster recovery
(Katherine, S4 – consultants to Whitelion)
Ability to data mine databases dynamically
(Michael, Aust Volunteers Intl)
Deciding on new software systems
Putting new structures in place
Achieving growth targets
(Wendy, Cultural Infusion)
Speed at peak times
Event management capability and possible utilisation
Ongoing developments to meet business needs
(Chris, FFV)
Mgt of implementation costs
Long term web strategy
Irrevocable configurations
(Richard, ARA)
Our email list
(Phil, ETU)
How do I make busy staff care about data management
Is the data really correct
Am I really making the most of the info in iMIS? How do we analyse it and learn more?
(Kate, AIM Vic/Tas)
Ensuring look/feel is modern
Moving members from paper based to electronic system
Ensuring external IT specialists are providing adequate advice
(Ben, REIV)
A new DB project on hand
Need to integrate and share disparate DB’s via one solution
Need to develop awareness of the operational (vs business) value of effective DB creation and mgt
(John, Diabetes Vic)
MEMBERSHIP
Reporting on iMIS (accuracy)
(Bojana, FIA)
Data profiling with a marketing focus
(Cheryl, APESMA)
Reporting accuracy
Moving to IQA
Following up on issues
(Cindy, FIA)
Profiling members and donors
Linking different groups of (non-member) donors
(Caroline, National Trust Vic)
Event functionality – group bookings
Integration mailer and bulk communication
Security customisation – data integrity
(Lucy, AIM Vic)
Staff input/buy in
Simple reporting
(Meredith, AIST)
Flexibility of programs
(Sandra, Taxpayers)
Staff – finding a new DBA with communication skills (in english!)
Management of organisation to reduce duplication
Revising long term practices in how dues audit have been implemented
(Jude, APESMA)
Self knowledge
Reporting
CPD bookings
(Rohan, NIA)
Reports from iMIS – simple
Not used throughout the organisation
Great tool but under utilised
(Mary, VECCI)
Multiple databases, how can they work together
Market research capabilities
Improved financial database
(Brian, Cement Concrete & Aggregates Australia)
Mergers
(Alison, Clean Energy Council)
Customisation
Hosting
eContent Management
(Matt, Gymnastics)
