Independent study shows that iMIS is the leading association management system

Lehman Associates in the US recently completed a study on Association Management Systems, which showed that iMIS holds 37% market share in the US, that iMIS ranks highest among major AMS vendors in implementation experience, and iMIS ranks higher than the combined average ratings of other major AMS vendors in product satisfaction.

We put out a press release summarising the results, which I have copied in below. Edward has a full copy of the report for anyone wanting the specific details.

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Lehman Associates Study Shows iMIS is the Market Leading Association Management System

Survey Validates ASI’s 'Customer for Life' Commitment

ALEXANDRIA, Va., (August 13, 2007) — Advanced Solutions International (ASI), the leading global provider of web-based software for nonprofits, today announced the 2007 Lehman Report on the Association Management System (AMS) Market underscores the company’s dominance in this space. The research shows iMIS holds a leadership position with a 37 percent market share, ranks highest among major AMS vendors in implementation experience, and ranks higher than the combined average ratings of other major AMS vendors in product satisfaction.

The study also showed that these associations assign only moderate value to the contribution of external consultants in the software purchase process. Associations who used an external consultant to help make a new AMS product purchase gave those consultants an average value rating of 6.5 on a scale of 1 to 10 (where 10 is the highest rating).

Lehman Associates interviewed and compiled data from national and international associations with budget sizes of $2 million or greater in North America over the first half of 2007. Respondents were asked to provide information on their current use of AMS technology, buying habits and level of use, as well as satisfaction levels.

"This is the second year we have conducted this survey," said Tom Lehman, president, Lehman Associates. "We believe our study is the most comprehensive look at this critical marketplace. The AMS purchase decision is one of the largest and most strategic technology decision made by most associations."

The Lehman Associates' Study showed that iMIS rated higher than other major AMS vendors in the following areas:

  • Time to Implement
  • Cost to Implement
  • Ease of Implementation
  • Performance after Implementation
  • Response Time/Performance
  • Stability/Reliability
  • Upgrade Path Options
  • Technical Support

    "Setting expectations, following through on what you promise a customer during the sales cycle and listening to what an organization really needs are so critical to building strong market share, yet these are often overlooked," said Bob Alves, Chairman and CEO, ASI. "Beyond a truly powerful technology offering, we are committed to creating customers for life."

    About Lehman Associates
    Since 1992, Lehman Associates has helped associations, companies, and nonprofits improve their success by enabling executives understand better the patterns of their businesses, and use that insight to craft effective business, product, and marketing strategies. Services include technology and web strategy consulting, e-marketing and e-business development, and member and industry research. The Lehman Reports is a growing series of industry studies focused on effective technology utilization by associations. To learn more visit www.ansible.com.

    About ASI
    Advanced Solutions International (ASI) is the leading global provider of software for non-profits, serving the industry since 1991. The company's premier product, iMIS, is the only complete, upgradeable, web-based, not-for-profit business software system. iMIS is used by more than 2,500 customers world-wide representing 30,000 staff users and millions of web users. ASI distributes its solutions through a direct sales force and a global network of local solution providers backed by awardwinning technical support. The company employs more than 200, with offices in the U.S., U.K., Canada and Australia. To learn more visit www.advsol.com.

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    Submitted by Paul Ramsbottom on 5 September 2007 - 10:24am