Inside ASI-AP

From Bilal ...

Organisation name: RACGP
Key contact/s: Kim Keane

1. A great web site www.racgp.org.au
This is one of the most user friendly web sites having taken a long time to get the aesthetics right. I always use it as example for new clients. It is filled with amazing AJAX functionality all geared to provide the user with a seamless and enjoyable browsing.

2. It has a really advanced calendar search for its events

3. Integrated Banmanpro within the website
Ban Man Pro has simplified the process of managing and rotating banners on the GP site. It will soon be used to advertise products in e-Orders

4. Integration of a product called T.R.I.M in iMIS
TRIM stands for Total Records and Information Management. It is being deployed at the GPs as a document management system with iMIS as the master database. It was primarily integrated to allow GP staff to grab information (demographic, documents, emails, contract agreements) about a provider, a GP or any member record anywhere in the world especially useful in court cases.

4. Integration of Google maps in Find a practice
This is clever search functionality allowing the user to search for practices based on state, suburb or postcode. The result is returned on a Google maps where a user can zoom in to the street level of the practice with ease. It also pulls information about the practice from the iMIS database e.g. languages and names of GPs spoken for GPs affiliated by practice.

5. Integration of Map Data
This application will provide data mining and analysis capabilities to the College based on the geographic regions. For example it will provide intelligence of the average distance a person in Dandenong (Vic) will need to travel to the nearest clinic or number of GPs per head in Western Australia. The information of course is based on demographic data in iMIS.

6. Addition of an online museum
Users get to see some pretty scary tools used by our ancestors in the early days of medicine!

7. Development of online Continuous Professional Development (CPD)
For GPs to register their CPD points in iMIS

Nominated Organisation Name: - University of Technology Sydney
Key Contact/s: Adrian Sellaro
Your Name: Shearne Ramage

UTS needed an automated solution to help manage their huge volume of returned mail. This was delivered via a relatively simple application, integrating iMIS with a barcode scanner.

Outward mail is sent out with a custom barcode printed on the label (referencing the contact/imis id). When the mail is returned to UTS, the iMIS user scans the barcode and this automatically matches to the applicable iMIS record. This iMIS record is flagged as a bad address, with the status set to Returned Mail and the Name Log also records the change.

This sounds like a neat little application, but for UTS it has automated a task that was almost unmanageable. For an example in a recent mail out UTS sent out 90,000 mail pieces, they have received back between 3,000 and 4,000 returned mail items. Imagine trying to update these manually!

UTS claim this is one of the big success stories of their move to iMIS and to state the obvious, find it a real time saver!

Client: AIM Vic/Tas (Australia Institute of Management Vic/Tas)
Contact: David Humphreys
Nominated by: Shearne Ramage

With having moved to iMIS during 2006, and converting a number of legacy databases to create their vision of ‘one name, one record, one database’. AIM Vic have been able to leverage off the power of a single source of current activity and history.

After having finalised the back-office implementation with all sales and income producing activities being processed thru iMIS, AIM Vic then implemented a series of three Sales Reports that run off a simple view and consolidate sales details and statistics, that provide a real-time view of current status and trends. The reports – that where only possible in the past by manually consolidating data - take only seconds to generate, and are now a mandatory start of the AIM Vic executive’s day! We know that AIM Vic/Tas management is absolutely delighted with their new reports – they mention it to our CEO every time they see him!

Organisation Name: AIM Vic/Tas
Key Contact/s: David Humphreys & Eddie Megas
Your name: Leo Papageorgiou

I would like to nominate AIM for the great things award…

AIM have successfully integrated several custom applications straight into the iMIS framework, allowing them to run their business on a day-to-day basis and also increase staff productivity.

Some of these applications include:
1. Resource Scheduler: AIM successfully integrated Resource Scheduler into iMIS, allowing them to manage rooms, equipment and catering for training courses that they hold. With the use of iBO, they were able to customise Resource Scheduler to generate Orders straight into the iMIS database.

2. Event Enquiry Screen: AIM have a custom ASP.NET application which is integrated straight into the side navigation of the Events module. This screen allows them to easily manage their large list of events by providing various search filters. Having found the event, you can then view registrant details and redirect to the event registration.

3. Product Costing: AIM also have the Product Costing ASP.NET application which links straight into the Events module. This application allows them to calculate how much it will cost them to run an event. So they can break down costs into categories such as: Admin Costs, Attendee costs, One off costs etc. This is also used as part of their GL integration.

There are many other custom applications that AIM are using, which integrate straight into the iMIS framework, but I will not mention them all. They are definitely doing great things at AIM.

Organisation Name: Taxation institute Australia…
Key Contact/s: Michelle Lelempsis
Your name: Andrew Wilton

In their first full year of membership renewals with iMIS approx 1/3 of these payments occurred online. Members were able to update their records and make the payment, ensuring the data in iMIS is accurate, current and managed at a low cost to TIA. This reflects one of the 7 Business Drivers: “Automation of High Volume – Low Value Transactions”. It is predicted that this trend will continue into 2008 and beyond.

Organisation Name: PRBV
Key Contact/s:Paul Gloster & David Collier
Your name: Andrew Wilton

I nominate PRBV for great things…

Their use of process manager (opportunity manager) is an exceptional illustration of how to merge business processes & principles with technology.

PRBV have a very detailed & complex process to handle complaints and it’s important that this process can be monitored in terms of compliance & workflow. PRBV have successfully used iMIS to achieve this.

Organisation Name: RACGPS
Key Contact/s: Kim Keane
Your name: Lindsay Atwell

1 – They have developed a ‘locate a GP’ feature which integrates Google mapping technology into their website so that a member of the public can find GP’s in a certain suburb. The view can be a map or a picture, it can display a ‘flag’ pinpointing the practice location, display the doctors at the practice (from iMIS) and also can display some special comments about the practice (i.e. languages spoken – also comes from iMIS). The surgeries in the area are also listed below the map. This looks REALLY good and is something other clients could use.

2 – They have also integrated a product called Map Data which connects to iMIS through a standard ODBC link and then displays demographic information based on the information stored in a UD Table in iMIS. The outputs look great and the information reflects, for example, GP’s in certain areas, RACGP members in certain areas versus total GP’s listed in that region and I believe this will be used as a lobbying/political tool. It’s a great statistical tool.

What I liked about these is that they provide useful functionality with great aesthetics and a reasonably simple installation.

Include the following information:

1. Organisation Name:
2. Key Contact/s:
3. Your name:

4. Briefly explain what the organisation has done in their use of iMIS that is: extraordinary, innovative, exceptional for their organisation, or a little outside the square and how iMIS has allowed them to focus on their mission and not their technology.

5. This has helped the organisation achieve which of the following (please choose all appropriate):

• Decrease operating expenses
• Increase revenue (membership, fundraising, non-dues revenue, etc.)
• Increase staff productivity
• Improve communication with their members, donors, and other customers
• Maximise value to their constituents
• Grow their member or donor-base
• Reach other organisational goals

OR EMAIL DETAILS TO MARLA - mnelson@advsol.com