Inside ASI-AP

Mick and I went over to Melbourne Uni today to visit with Dr Mile Terziovski, Associate Professor in Innovation & Entrepreneurship at Melbourne Uni and he is also the Executive Director of the Centre for Global Innovation and Entrepreneurship. Mile was our lecturer last year at AIM on the subject of managing operational improvement and he is a highly regarded expert on the topics of process centered organisations, learning organisations and innovation - all cornerstones of business excellence frameworks including our own iMIS Business Excellence Framework (iBEF) and the 7 business drivers of high performance non-profits.

2 of our key focus areas for the 2008 round table are building a process focused culture and targeted customer offerings (which Mile will be referring to as customer models). Mile will be giving the dinner presentation to introduce some of these concepts and challenge our leading customers to become new paradigm organisations. I am particularly looking forward to this!