Inside ASI-AP

In getting ready for the iMIS Business Excellence Framework (iBEF) IT Round Table next week (see Marla's previous post here for details) Jay, Mick and myself have been discussing the role of the IT manager at a medium-to-large iMIS customer, and what their role should be in supporting iMIS.

In the past, the iMIS IT role was a technical role providing sound infrastructure (availability of systems and backups), a form of help desk, and technical services like report writing and data extractions. But with iMIS 15 continually evolving the IT role is changing too. So I asked the question - does the IT role stay the same, or is their opportunity for the IT management role to expand as iMIS expands? Into areas like process management, analytics and business automation. Should the IT manager role play an active role in the executive management team of our customers - like a CIO would do? To help drive business improvement and to help introduce concepts like the 7 business drivers of high performance non-profits?

For my part - I believe they should play an increased management role, and I think iMIS 15 in particular is a great opportunity for the IT managers to step up into an expanding business environment driven by iMIS.

I am sure we will have plenty more discussion on this topic during the round table and I look forward to hearing feedback directly from customers.